Don’t you love it when something cool happens to you that causes you to say “WOW – that was awesome!”
It’s these types of outstanding experiences that really get you take a step back and evaluate the significance of the event, why it had such an impact, and how you can benefit from it in your business or life.
This past week I (Scott Brandley) had not one, but two of these WOW moments that I thought were definitely worth sharing.
The first one is about my toilet…
So I was walking around in the plumbing section of Lowes, (thanks to a faulty water hose that burst one day for no apparent reason) when I noticed a colorful display in the aisle. It was an ingenious little product called the Duo Flush. Basically, what it does is it turns a standard toilet into a two-flush, water-conserving toilet. If you pull up on the handle, it does a half flush and if you push down it does a full flush. I’m a green freak so this was a no-brainer – especially when it claimed that I could save up to 15,000 gallons of water per year!
I of course bought one, and ran home excited to tell my wife all about it. She could have cared less, but she gave me a smile anyway and let me play in the toilet. About 15 minutes later I was done and ready to test this incredible invention. The full flush worked perfectly, but for some reason the half flush wouldn’t catch. I was devastated. My plan for saving the world was in ruins!
After moping through dinner, I decided to write the company an email, telling them about my problem and seeing if there was anything I could do to fix it.
The next morning I received the following reply…